How to Get a Level 5 Food Hygiene Rating (UK Guide for 2025)

Achieving a Level 5 Food Hygiene Rating is one of the biggest trust signals for customers, inspectors, and delivery platforms. Whether you run a café, restaurant, pub, care home, dark kitchen, or bakery, this guide walks you through exactly how to secure and keep that perfect score — using modern digital tools like CCDFSM to stay inspection-ready every single day.

What Inspectors Are REALLY Looking For

The Food Standards Agency (FSA) grades businesses on three key areas:

  • Food handling – Preparation, cooking, cooling, reheating, storage.
  • Cleanliness & structure – Layout, handwashing, pest control, maintenance.
  • Management & record-keeping – HACCP, logs, training, corrective actions.

Most businesses fail on the last category. Poor documentation, missing logs, and inconsistent HACCP processes are the #1 cause of losing a Level 5 rating.

Step 1: Maintain a Solid HACCP / CCDFSM System

Traditional paper HACCP plans are outdated and easily lost. CompliChef’s CCDFSM (CompliChef Digital Food Safety Management) replaces them with:

  • Automatic temperature logs (fridge, freezer, food probe)
  • Daily opening & closing checklists
  • Cleaning schedules & reminders
  • Digital staff training records
  • Instant EHO inspection-mode reports

Inspectors love digital systems because data is timestamped, staff-verified, and impossible to "redo" on the spot — boosting your reliability score.

Step 2: Keep Your Kitchen Clean, Organised & Pest-Free

  • Daily cleaning logs completed properly
  • Colour-coded equipment
  • Deep cleans recorded weekly/monthly
  • No signs of pests (droppings, gnaw marks, flies)
  • Correct waste management

All cleaning tasks should be tracked using a digital audit trail.

Step 3: Control Temperatures Correctly

  • Fridges: 0–5°C
  • Freezers: -18°C or below
  • Hot holding: 63°C+
  • Cooling from 63°C → 8°C within 90 minutes

CompliChef automatically flags unsafe temperatures before they become violations.

Step 4: Proper Labelling & Food Rotation

Incorrect or missing labels are one of the quickest ways to fail an inspection.

  • Use By dates must be followed strictly
  • Best Before for quality only
  • Opened/Prepared On labels for fresh items
  • Defrosted On labels must show a 24-hour limit

CCDFSM automatically assigns the correct date to each item using QR-coded labels.

Step 5: Train Your Staff (And Keep Proof!)

  • Food Hygiene Level 2 for food handlers
  • Allergen training
  • Cleaning & equipment training
  • Inductions for new staff

With CompliChef, training is digital, trackable, and certificates are stored automatically.

Step 6: Stay Inspection-Ready Every Day

Inspectors don’t give notice — your kitchen must always be ready.

  • Make sure logs are consistently completed
  • Ensure corrective actions are recorded
  • Use CompliChef’s ‘Inspection Mode’ to show everything instantly

Step 7: Fix Issues Immediately

A Level 5 business doesn’t hide mistakes — it fixes them and records proof.

Why CompliChef Helps You Achieve Level 5 Faster

  • 100% digital HACCP system
  • Automatic logs with timestamps
  • Smart alerts before anything becomes a violation
  • Digital staff training built-in
  • Pest, cleaning, probe, diary, and delivery checks in one place
  • EHO-ready reporting with zero paperwork

Ready to Earn Your Level 5 Rating?

Join hundreds of UK kitchens using CompliChef every day to stay compliant, reduce waste, and impress inspectors.

Start a Free Demo