How to Get a Level 5 Food Hygiene Rating (UK Guide for 2025)
Achieving a Level 5 Food Hygiene Rating is one of the biggest trust signals for customers, inspectors, and delivery platforms. Whether you run a café, restaurant, pub, care home, dark kitchen, or bakery, this guide walks you through exactly how to secure and keep that perfect score — using modern digital tools like CCDFSM to stay inspection-ready every single day.
What Inspectors Are REALLY Looking For
The Food Standards Agency (FSA) grades businesses on three key areas:
- Food handling – Preparation, cooking, cooling, reheating, storage.
- Cleanliness & structure – Layout, handwashing, pest control, maintenance.
- Management & record-keeping – HACCP, logs, training, corrective actions.
Most businesses fail on the last category. Poor documentation, missing logs, and inconsistent HACCP processes are the #1 cause of losing a Level 5 rating.
Step 1: Maintain a Solid HACCP / CCDFSM System
Traditional paper HACCP plans are outdated and easily lost. CompliChef’s CCDFSM (CompliChef Digital Food Safety Management) replaces them with:
- Automatic temperature logs (fridge, freezer, food probe)
- Daily opening & closing checklists
- Cleaning schedules & reminders
- Digital staff training records
- Instant EHO inspection-mode reports
Inspectors love digital systems because data is timestamped, staff-verified, and impossible to "redo" on the spot — boosting your reliability score.
Step 2: Keep Your Kitchen Clean, Organised & Pest-Free
- Daily cleaning logs completed properly
- Colour-coded equipment
- Deep cleans recorded weekly/monthly
- No signs of pests (droppings, gnaw marks, flies)
- Correct waste management
All cleaning tasks should be tracked using a digital audit trail.
Step 3: Control Temperatures Correctly
- Fridges: 0–5°C
- Freezers: -18°C or below
- Hot holding: 63°C+
- Cooling from 63°C → 8°C within 90 minutes
CompliChef automatically flags unsafe temperatures before they become violations.
Step 4: Proper Labelling & Food Rotation
Incorrect or missing labels are one of the quickest ways to fail an inspection.
- Use By dates must be followed strictly
- Best Before for quality only
- Opened/Prepared On labels for fresh items
- Defrosted On labels must show a 24-hour limit
CCDFSM automatically assigns the correct date to each item using QR-coded labels.
Step 5: Train Your Staff (And Keep Proof!)
- Food Hygiene Level 2 for food handlers
- Allergen training
- Cleaning & equipment training
- Inductions for new staff
With CompliChef, training is digital, trackable, and certificates are stored automatically.
Step 6: Stay Inspection-Ready Every Day
Inspectors don’t give notice — your kitchen must always be ready.
- Make sure logs are consistently completed
- Ensure corrective actions are recorded
- Use CompliChef’s ‘Inspection Mode’ to show everything instantly
Step 7: Fix Issues Immediately
A Level 5 business doesn’t hide mistakes — it fixes them and records proof.
Why CompliChef Helps You Achieve Level 5 Faster
- 100% digital HACCP system
- Automatic logs with timestamps
- Smart alerts before anything becomes a violation
- Digital staff training built-in
- Pest, cleaning, probe, diary, and delivery checks in one place
- EHO-ready reporting with zero paperwork
Ready to Earn Your Level 5 Rating?
Join hundreds of UK kitchens using CompliChef every day to stay compliant, reduce waste, and impress inspectors.
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