A brand-new Laura Todd cookie franchise in London opened with CompliChef running its food safety from day one — and passed its first EHO inspection with a five-star rating.
Complichef has been brilliant for us! We use it for compliance, staff rota, and training, and it's made all three so much easier to manage. The platform is genuinely easy to use, right from the start, and the support from Nick, the founder, has been fantastic: responsive, helpful, and clearly invested in making sure we get the most out of it. On top of that, it's great value for everything you get in one place. Really glad we found them!
Ludwig, Laura Todd — London
Laura Todd — the fine-cookie brand baking since 1935 — opened a brand-new franchise site in London in April 2026. Ludwig and his team spent several busy months planning and fitting out the shop before opening the doors to customers.
Rather than leave food safety until later, Ludwig had CompliChef running from the moment the site went live. From allergen tracking to daily opening checks, the day-to-day compliance was handled digitally and kept in one place — ready to show at any time, not scattered across paper folders.
That groundwork paid off at the shop’s very first EHO (Environmental Health Officer) inspection. Ludwig showed the officer the CompliChef records and the systems the team already had in place — and the site walked away with a five-star food hygiene rating.
With the first London site now running smoothly, Ludwig is already looking ahead to expanding the Laura Todd franchise further.
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